Refund policy

Refunds and exchanges

All sales are final, except where a refund, replacement or other remedy is required by applicable law. Refunds or exchanges outside those requirements may be approved at SUBLIMNL's discretion.

To request a refund or exchange, submit the form on our Contact Us page. Include your order number and the reason for your request. Requests for discretionary refunds or exchanges must be submitted within 60 days after you receive your item; requests submitted after that period will not be considered under this discretionary policy.

Please contact us before sending any item back. If your request is approved, we will provide instructions for the return, refund or exchange, including any applicable return shipping arrangements.

Damages and issues

Please inspect your order upon receipt and contact us immediately if an item is defective or damaged, or if you receive the wrong item, so we can evaluate the issue and make it right. Please report these issues through our Contact Us form within 30 days of receipt for consideration under this policy.

Your statutory rights

Nothing in this policy limits any rights or remedies you have under applicable consumer protection or warranty laws. The final-sale policy and the 30-day and 60-day reporting periods do not override those rights.